Shipping & delivery

All Novapepts orders are shipped directly from our warehouse in the Netherlands. Every order is carefully packed and provided with track & trace for a reliable delivery experience.

Free shipping

We offer free shipping on orders over €150.00 within the Netherlands and Belgium.

Shipping costs & delivery times

The Netherlands
€8.95
Estimated delivery time: 1–2 working days

Belgium & delected EU countries
€9.95
Estimated delivery time: 2–5 working days

Rest of europe & worldwide
€24.95
Estimated delivery time: 4–10 working days

Order processing

Orders are typically processed within 24 hours on working days. During busy periods, weekends, or public holidays, processing times may be slightly extended.

International shipping

Orders shipped outside Europe may be subject to local customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.

Track & trace

Once your order has been shipped, you will automatically receive an email containing your track & trace information so you can monitor your delivery at any time.

Privacy & security

Your privacy and security are important to us. All transactions completed through the Novapepts website are protected using secure SSL encryption technology.

Customer information is handled confidentially and used only for processing orders, communication, and support purposes. We do not sell or share customer information with third parties for marketing purposes.

Payment options

Novapepts accepts secure payments via major credit cards, bank transfer, and cryptocurrency.

Customer support

If you have any questions regarding your order, shipping, or products, our support team is always available to assist you.

Email: info@novapepts.com